Issued Document Not Showing
Learn how to fix "Issued Document Not Showing" on the DigiLocker portal.
Quick Fix Summary
- Navigate to the 'Search Documents' section and manually pull the document.
- Double-check that the name spelling on your Aadhaar matches the document perfectly.
- Click the 'Refresh' icon next to the document if it shows as 'fetching'.
Step-by-Step Resolution
- 1Step 1
Navigate to the 'Search Documents' section and manually pull the document.
- 2Step 2
Double-check that the name spelling on your Aadhaar matches the document perfectly.
- 3Step 3
Click the 'Refresh' icon next to the document if it shows as 'fetching'.
Detailed Explanation
DigiLocker does not automatically scan the internet to find your degrees or marksheets. You must actively 'Pull' the document by selecting the issuing authority (e.g., CBSE, your State Board, your University) from the search directory and entering your roll number or enrollment ID.
The most common failure is a name mismatch: your board certificate may have your middle name but your Aadhaar doesn't. In that case, the issuer's API will not release the document to your vault. You must contact the issuing authority's helpdesk with both IDs and request a manual name reconciliation.
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Struggling with the “Issued Document Not Showing” error?
You are not alone. Thousands of users interacting with the DigiLocker portal face this exact issue every day. Common causes include outdated browser sessions, pending KYC verification, or temporary server outages on the official portal.
The AI-generated guide above provides the latest step-by-step workaround for Issued Document Not Showing based on documented procedures from the official DigiLocker portal. Following these steps should help you resolve your DigiLocker issue quickly without needing to visit a government office. Always cross-check with the official portal for the most current information.
GovHelper is an independent resource and is not affiliated with any Government of India entity. Solutions are AI-generated and intended as guidance only.