EPFO

Claim Rejected (Bank KYC / Cheque Issue)

Learn how to fix "Claim Rejected (Bank KYC / Cheque Issue)" on the EPFO portal.

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Quick Fix Summary

Check the exact rejection remark under 'Track Claim Status'.
Ensure your uploaded cancelled cheque has your name clearly PRINTED on it.
If using a passbook, ensure the physical bank seal and manager's signature are visible.

Step-by-Step Resolution

1
Step 1
Check the exact rejection remark under 'Track Claim Status'.
2
Step 2
Ensure your uploaded cancelled cheque has your name clearly PRINTED on it.
3
Step 3
If using a passbook, ensure the physical bank seal and manager's signature are visible.

Detailed Explanation

This is the most frequent reason for PF claim rejection. If you upload a generic cheque book leaf that does not have your name printed on it by the bank, EPFO will reject it to prevent fraud.

If you don't have a customized cheque, you must upload a scanned copy of your bank passbook's front page. However, digital printouts of passbooks are rejected; it must bear the physical ink stamp of the bank branch and the signature of the bank manager.

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Struggling with the “Claim Rejected (Bank KYC / Cheque Issue)” error?

You are not alone. Thousands of users interacting with the EPFO portal face this exact issue every day. Common causes include outdated browser sessions, pending KYC verification, or temporary server outages on the official portal.

The AI-generated guide above provides the latest step-by-step workaround for Claim Rejected (Bank KYC / Cheque Issue) based on documented procedures from the official EPFO portal. Following these steps should help you resolve your EPFO issue quickly without needing to visit a government office. Always cross-check with the official portal for the most current information.

GovHelper is an independent resource and is not affiliated with any Government of India entity. Solutions are AI-generated and intended as guidance only.

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