Aadhaar Authentication Failed: Error Code 998
Steps to resolve Aadhaar authentication failure with error code 998, including checking internet connectivity, verifying Aadhaar details, and ensuring proper device configuration.
Quick Fix Summary
- Check your internet connection to ensure it is stable and working properly. Sometimes, a poor internet connection can cause authentication failures.
- Verify that your Aadhaar number and other details such as name, date of birth, and address are correctly entered and match the information in your Aadhaar database.
- Ensure that your mobile number is linked to your Aadhaar and that you have the latest Aadhaar authentication app or software installed on your device.
Step-by-Step Resolution
- 1Step 1
Check your internet connection to ensure it is stable and working properly. Sometimes, a poor internet connection can cause authentication failures.
- 2Step 2
Verify that your Aadhaar number and other details such as name, date of birth, and address are correctly entered and match the information in your Aadhaar database.
- 3Step 3
Ensure that your mobile number is linked to your Aadhaar and that you have the latest Aadhaar authentication app or software installed on your device.
Detailed Explanation
Error code 998 in Aadhaar authentication often relates to issues with biometric data or KYC (Know Your Customer) details. To resolve this, first, check the official UIDAI website for any updates or maintenance schedules that might be affecting the service. Next, try clearing the cache and cookies of your browser or restarting your device. If the issue persists, visit the nearest Aadhaar enrollment center to update your biometric data or correct any discrepancies in your KYC details. Additionally, ensure that your device meets the necessary specifications for Aadhaar authentication, including having a compatible browser and the required plugins installed.
Related Questions
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Struggling with the “Aadhaar Authentication Failed: Error Code 998” error?
You are not alone. Thousands of users interacting with the Aadhaar portal face this exact issue every day. Common causes include outdated browser sessions, pending KYC verification, or temporary server outages on the official portal.
The AI-generated guide above provides the latest step-by-step workaround for Aadhaar Authentication Failed: Error Code 998 based on documented procedures from the official Aadhaar portal. Following these steps should help you resolve your Aadhaar issue quickly without needing to visit a government office. Always cross-check with the official portal for the most current information.
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